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DoorsSwedenAsked on September 8, 2018 at 2:31 AM
Hi
When this https://form.jotformeu.com/70973563087365 form is placed in OneDrive folder and I try to attach a pdf then form shuts down but not if I open the form directly in safari then it works.
Can you please check this issue?
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DoorsSwedenReplied on September 9, 2018 at 11:00 AM
Hi
If I have a link to a form placed I a OneDrive folder then I open the link with OneDrive application(no possibility to choose example open with safari) then I choose upload file I the form.
Picture works fine to upload but when trying with a pdf the form shuts down and I have to start from the beginning filling in the form.
if I copy the link and places the link directly in web browser safari, choosing upload file then I works as it should I can upload all sorts of documents.
But we uses OneDrive to communicate so all new projekts is placed in a folder in OneDrive and all sorts of phones are used by different people but this happens only on iPhone.
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David JotForm Support ManagerReplied on September 9, 2018 at 1:21 PM
Can you share the link to the OneDrive folder or site where the form is being loaded?
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DoorsSwedenReplied on September 9, 2018 at 11:42 PM
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Victoria_KReplied on September 10, 2018 at 3:40 AM
Unfortunately, I can not open the link, it requires log in, so I assume you need to create any sort of shareable link for us to access the form.