How to change the form's link default image when shared on messenger?

  • leem2209
    Asked on September 19, 2018 at 4:55 PM

    I've created a form for some feedback and shared a link with people, however the default image that shows up (when shared in Facebook etc) shows a sad face. 

    I cannot see where I can set the default image (like I would in SEO settings for a webpage) 

    im assuming it’s grabbing the first image from the form which will be the sad emoji face on the first emoji slider. 

    So, I could insert an image to the beginning of the form but I do not really want to have a random image on my form...

    is there a way to set the default SEO settings such as image, page name and page description? 

    Here the link I shared http://bit.ly/feedbackLMS

     

    Jotform Thread 1585614 Screenshot
  • leem2209
    Replied on September 19, 2018 at 5:00 PM

    Clickfunnels has this feature to change the SEO metadata and choose a default image. 


    Could really do do with this in JotForm too.


    15373908225A8C3D63 7ACC 4D39 AC7F A5B433 Screenshot 10

  • Jed_C
    Replied on September 19, 2018 at 7:16 PM

    It's possible to change the image when sharing the link. The workaround here is to add an "Image" field on the very top of the form and set that field as hidden so it is not visible to your customers. 

    1537398963The Easiest Online Form Builde Screenshot 10

    I just tested it on your form and it works. Here's my sample form https://form.jotform.com/82617218049964.

    1537398917Screenshot 20180920 071304 Screenshot 21

    I hope this helps. Let us know if you have any questions or if you need further assistance. 


  • leem2209
    Replied on September 20, 2018 at 6:07 AM

    That works a treat thanks! 

    Facebook actually scrapes 5 images so I’ve used 5 different hidden images at the top of my form. 

    Still think JF could do with an SEO meta data settings like clifunnels do. 

    But this works, so thanks again!

  • Support_Management Jotform Support
    Replied on September 20, 2018 at 8:44 AM

    I'm glad this works for the time being. Since your comment may require an escalation, I moved it to a separate thread to avoid confusion.

    https://www.jotform.com/answers/1586163

    I'll reply to you there shortly