Jotform Spreadsheets: "Incomplete Payments" option does not exist.

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    ivy
    Asked on September 24, 2018 at 06:53 AM

    The user wants to see "Incomplete Payments"  like the old version. However, this feature does not exist in the new version.

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    isabel
    Answered on May 27, 2019 at 06:40 AM

    UPDATE: Incomplete Payments option is available in the Jotform Sheets.

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558953449Incomplete1.png

    2. Click on the See Details.

    1558953462Incomplete2.png

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558953475Incomplete3.png

    4. If you are sure to want to complete this submission, click on the OK.

    1558953488Incomplete4.png

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558953501Incomplete5.png

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558953513Incomplete6.png

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets