Submission limit almost reached.

  • OSIM.Malaysia
    Asked on September 24, 2018 at 11:32 PM

    HI, is my submission limit will be reset to 0 based on my billing date?

    as my billing deadline is 25/9/2018, mean on this date will be reset or 26/9/2018?

  • Elton Support Team Lead
    Replied on September 25, 2018 at 4:22 AM

    No, not on your billing date.

    For all users, submissions counter will reset every first day of the following month. Example, next reset would be on October 01, 2018.

  • OSIM.Malaysia
    Replied on September 25, 2018 at 4:52 AM

    is there any way to reduce the submission counter? except upgrading the package?


  • Jan
    Replied on September 25, 2018 at 8:15 AM

    You can increase your submission limits by performing these tasks: https://www.jotform.com/myaccount/getMore.

    Hope that helps. If you have any questions, let us know. Thank you.