-
Kelechi_VCAsked on October 4, 2018 at 1:30 PM
I have deleted auto response multiple times for my forms. And it still finds it way back to the form.
Is it that when a form is updated, the auto response gets updated too?
I really do not want auto response for certain forms.
-
David JotForm SupportReplied on October 4, 2018 at 2:32 PM
An autoresponder email is added to the form by default when an email field is added to the form. Once that autoresponder is removed though, it should remain deleted. I tested a few times on my end and the email does remain removed once it is removed. If there is a form that isn't saving those changes properly, let us know and we will take a look.