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WelchStateBankAsked on October 7, 2018 at 2:45 PM
Are you able to see a warning or something that shows E-mails that don't go through anywhere? for example if someone types their e-mail address wrong so the conformation e-mail wouldn't be sent to the correct e-mail address.
Thanks so much!
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Mike_G JotForm SupportReplied on October 7, 2018 at 4:55 PM
When you check your account's Email history, you will be able to see there the email attempts that failed, blocked, or bounced.
If you want to make sure your respondents would enter their correct email address, you can enable the Email Field's validation option.
Or, you can also just use the Email Validator widget.
After your respondents entered their email address on the widget and then click the Verify Email button, they will be asked to enter a verification code that was sent on the email address they have entered.
If the code they have provided is invalid they will get an error message.
They will also get a confirmation that they have entered a valid verification code.
The widget is by default set as required so it will not be possible to submit the form without giving a valid email address first.
I hope this helps. If you have other questions or concerns, please feel free to let us know.