Widget is just displaying loading and not filling the fileds

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    Asked on October 07, 2018 at 06:53 PM

    I created my form and uploaded the excel file but when I publish the form and enter a unique ID from the spreadsheet, the form just says "loading" and does not ever change.

    My column headers match the short text entry labels.

    Not sure what I am doing incorrectly...

    This is a re-post of a comment on How to Use the Spreadsheet to Form Widget

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    Answered on October 08, 2018 at 01:16 AM

    I have checked your account and see there are several forms in it. We request you to get back to us with the form ID/URL and a few unique IDs that can be entered in the widget to check and assist you further.

    We will wait for your response. Thank you! 

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    Answered on October 17, 2018 at 09:58 AM

    My form doesn't work also. 

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    Answered on October 17, 2018 at 10:18 AM


    We are sorry for the inconvenience this may have caused. The issue should be fixed by now. Could you check again and let us know if you are still exeriencing any issue? We will be happy to take a look again. 

    Thank you!