My account is suspended again?

  • Lyndon Bryan S. Luna
    Asked on October 11, 2018 at 2:49 PM

    Hello Guys,

    My account is suspended again. I followed the last instruction to use the Terms and Condition widget.

    How can I reactive back my account?

  • Ashwin JotForm Support
    Replied on October 11, 2018 at 3:34 PM

    I did check your account and found that your account is currently suspended. I am escalating this thread to our form review team to take a look at your forms again. We will get back to you on this soon.

  • ktyaguirre
    Replied on October 11, 2018 at 3:42 PM

    We reviewed your account and found your forms are using the Copyright logo of TwinCity Security and they use corporate email at their website which we cannot match with the free account domain you are using:

    https://www.screencast.com/t/iBMRmrqclY0

    We would need you to furnish proof that you are entitled to use the logo and performing legitimate business with the brand.

    We appreciate your a patience and understanding. Please email : support@jotform.com

    We will be more than happy to asssist you in whitelisting your account.

    Thank you