If I remove encryption, will past responses become inaccessible?

  • bayviewboom
    Asked on October 16, 2018 at 11:32 PM

    i don't know if i have the private key. I don't remember getting one. Will have to check my other computer. 

    If I remove encryption, will past responses become inaccessible?

  • Ashwin JotForm Support
    Replied on October 17, 2018 at 7:21 AM

    Please note that if you disable encryption in your form, it will not decrypt the submissions you have already received in your form but the new submissions you receive will not be encrypted.

    You will need to the encryption key file to decrypt the submission you have already received. Please note that you will be asked to provide the key file only when encryption is enabled in your form. 

    Hope this answers your query.

    Do get back to us if you have any questions.