Email Subject for HIPAA Compliant Form

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    appliedbehaviorcenter
    Asked on October 19, 2018 at 02:17 PM

    I have HIPAA compliant forms enabled for my account. When I try to add one of the form fields into the email subject, it doesn't actually show up in the email - it only shows the form title.

    Example:

    I have a form named Agreement. I set up the email subject in settings to be {form_title} - {date}. When I receive a submission, the subject reads Agreement - . The {date} field is left out.

    Is there a way to add any of the form fields other than the title into the subject? Otherwise all submissions I receive will have the same email subject, which will be a nightmare to sort through.

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    AshtonP
    Answered on October 19, 2018 at 03:14 PM

    This is because of the HIPAA compliance. You can not see the data for fields from your form in the email.

    Are you looking to insert the current data on the title or should it be the date filled in the form?

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    appliedbehaviorcenter
    Answered on October 19, 2018 at 03:18 PM

    Ideally I'd like to include the person's name, which is one of the fields in the form. If that is not possible, then the current date would be better than nothing.

    I did notice this example in the Jotform user guide that is labeled as a "a sample notification email for a HIPAA account", and it shows the person's name in the subject line.

    58921_How-to-include-submissions-as-PDF-

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    AshtonP
    Answered on October 19, 2018 at 04:30 PM

    Thank you for the details, in HIPAA forms protected fields do not display in emails, however, non-protected fields can be visible. By default, all fields are set to protected hence you will need to mark the ones that are not very sensitive as non-protected fields.

    If you would like to use Name in the subject line, please mark the name field as non-protected in the form. Here is the guide that helps - How-to-set-PHI-fields-on-your-forms 

    You can then use the field name in the subject line. You could you the same thing in the case of a Date field if you want to use that one. 

    I hope this helps.

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    appliedbehaviorcenter
    Answered on October 19, 2018 at 04:39 PM

    That's exactly what I needed! Thank you!