Do scheduled autoresponder emails still send when forms are disabled

  • spustejovsky
    Asked on November 6, 2018 at 3:15 PM

    Hello,

    I have a form that is set to send autoresponder emails at a later date. It is a registration form, and we have reached capacity, so I would like to disable the form, but I'm worried that the autoresponder emails will not send as a result. Do autoresponder emails still send to registrants on a later date even if a form has been disabled?


    Thank you.

  • jonathan
    Replied on November 6, 2018 at 4:13 PM

    The answer is Yes. The scheduled Email was already in queue when the form was submitted.

    So as long as you do not delete the form and only disable it, the queued email will still trigger as scheduled.