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Maria_annAsked on November 12, 2018 at 9:44 PM
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Nik_CReplied on November 13, 2018 at 2:04 AM
I filled and submitted your form and I wasn't able to replicate any issue there.
However, when I checked your Autoresponder, I was able to see the error, your Autoresponder is not configured properly:
It's sent to Racing Number and it should be sent to Email field.
So please check and correct: https://www.jotform.com/build/83107725315857/settings/emails
If you're still experiencing any problems please let us know.
Thank you!
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Maria_annReplied on November 13, 2018 at 9:09 AM
Thanks Nic for your reply I found the problem about 2 hrs after sending through my inquiry, as it turned out I had put the email address in as a widget. I have also changed the Autoresponder to email field as you suggested.
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AdrianReplied on November 13, 2018 at 11:27 AM
I am happy to hear that you have managed to resolve this.
Please let us know if you need further assistance.