I cannot access the attachments

Dear Support,

I cannot access the attached documents of this email.

Bushra

I have just clicked on the link you have shared and it worked for me: 

Upon checking your account it seems like you are allowing files to be downloaded only when you're logged into your account, so you must either be logged into your account to download the file or turn that off on your account settings page: https://www.jotform.com/myaccount/settings 

Thanks.