Is it possible to use same email in two account?

  • nbern
    Asked on November 23, 2018 at 7:27 PM

    I keep trying to change my email on my settings. I think you have my changed one (nbernhardson@christlincoln.org), but it keeps showing up as nbenrhardson@christlincoln.org . Are you trying to reach me or change something for me at that address?

  • Ashwin JotForm Support
    Replied on November 23, 2018 at 10:59 PM

    I am not sure if I have understood your issue correctly. I did check your account and found that your account profile email address is nbenrhardson@christlincoln.org 

    Do you want to change your account profile email address to nbernhardson@christlincoln.org?  Upon checking, I found that there is one another account "nanceyb" with this email address. Please note that same email address cannot be used in two separate accounts. I would suggest you to please use some other email address or delete the second account. Please sign in to your "nanceyb" account and send us a message to delete account and we will do the needful.

    We will wait for your response.