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    Asked on November 24, 2018 at 07:06 PM

    I am added as a full admin user on a Bronze account but it is not showing on my account. The master admin shows I am there.He also cannot see my forms.

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    Answered on November 24, 2018 at 09:18 PM

    Note that when a sub-user is added to the main account this is not upgraded to the same plan, the sub-user will see a folder under the "shared with you" folder, the folders you create can be moved to this folder as well in order to transfer them to the main account, here's how: 


    I hope this helps.