Urgent: Enterprise support

  • Thorsten Mann
    Asked on November 28, 2018 at 8:43 AM

    Hey there,

    the Enterprise sever seems to be buggy. My colleague (timur.atalay) created a new webform and is no longer able to edit it. Every time he tries to open it, he is redirected to the overview - like a loop.

    Please check!

  • David JotForm Support
    Replied on November 28, 2018 at 11:20 AM

    Hello,

    I tested from my end and was able to create and edit forms from the bauerxcelmedia Enterprise server:

    1543421999Capture Screenshot 10

    If the issue persists, send me and email with the details to david@jotform.com and I will be happy to investigate further.

  • Thorsten Mann
    Replied on November 29, 2018 at 4:40 AM

    Hi David, it works again. But I'm not quite sure if this is good or bad news, since there doesn't seem to be an explanation why it didn't work yesterday. I will ping you next time this happens.