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Ruannvdh001Asked on December 7, 2018 at 8:05 AM
Hi, my form for some reason is still not showing in Prestashop?
I followed the tutorial and removed the script section and allowed iframe on html?
Please advise?
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Victoria_KReplied on December 7, 2018 at 11:59 AM
It seems that code you are using is missing few parameters. Could you try the following code?
<iframe id="JotFormIFrame-83402052789560" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.myjotform.com/83402052789560" frameborder="0" style="width: 1px; min-width: 100%; height:1539px; border:none;" scrolling="yes" > </iframe>
Let us know how it goes.
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Ruannvdh001Replied on December 10, 2018 at 3:47 AM
Hi there, thank you
It still doesn't work. I added the code as seen in your email?Not sure what the problem is?? -
Ruannvdh001Replied on December 10, 2018 at 3:54 AM
For some reason after I click save, the only code displaying is:
It does not want to save the other code as provided? Any reason why?
<iframe id="JotFormIFrame-83402052789560" style="width: 1px; height: 1539px; border: none;" src="https://form.myjotform.com/83402052789560" width="300" height="150" frameborder="0" scrolling="yes"> </iframe>
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Ruannvdh001Replied on December 10, 2018 at 4:43 AMHi there, thank you
It still doesn't work. I added the code as seen in your email?
https://www.lecorp.co.za/index.php?id_cms=19&controller=cms&id_lang=1&live_configurator_token=57871e57f32964c5f3ac19fff44137a7&id_shop=1&id_employee=1&theme=&theme_font=
Not sure what the problem is??
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Victoria_KReplied on December 10, 2018 at 7:30 AM
Please review our full guide here: How-to-add-a-form-to-your-PrestaShop-website
Make sure to enable Allow iFrames on HTML Fields at your Prestashop backend.
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Ruannvdh001Replied on December 10, 2018 at 9:58 AM
Hi there, I followed this tutorial step by step. Not sure why it is not working?
When I paste the code and save, it automatically changes to this:
<iframe id="JotFormIFrame-83402052789560" style="width: 1px; height: 1539px; border: none;" src="https://form.myjotform.com/83402052789560" width="300" height="150" frameborder="0" scrolling="yes"> </iframe>
Without the other code?
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Victoria_KReplied on December 10, 2018 at 11:16 AM
May I ask you to check if you have entered the code via 'Source Code'?
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Victoria_KReplied on December 10, 2018 at 11:19 AM
It seems that the form is now on your web page, here https://www.lecorp.co.za/index.php?id_cms=19&controller=cms&id_lang=1&live_configurator_token=57871e57f32964c5f3ac19fff44137a7&id_shop=1&id_employee=1&theme=&theme_font=
But, the width of an iframe is set to 1px. Please try saving the following code:
<iframe id="JotFormIFrame-83402052789560" style="width: 100%; height: 1539px; border: none;" src="https://form.myjotform.com/83402052789560" width="300" height="150" frameborder="0" scrolling="yes"> </iframe>
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Ruannvdh001Replied on December 11, 2018 at 7:19 AM
Thank you, works now 100% :-)