Why are Geolocation Widgets not working on my form?

  • elfahalim
    Asked on December 16, 2018 at 3:01 AM
  • DonaldHag
    Replied on December 16, 2018 at 5:58 AM

    We apologize for the inconvenience. For the Geolocation Widget to work, you have to input a Google Maps API Key that you can get here: https://developers.google.com/maps/documentation/javascript/get-api-key. After inputting the key, the Geolocation should work as required. This is because the Geolocation uses the Google Maps API.

    1544957695Selection 036 Screenshot 10

    In addition, when users access your form, a popup in the browser will show requesting to use their location information, they must opt-in for this in order for the Geolocation Widget to track and show their location.

    1544957814Selection 035 Screenshot 21

    For further assistance, do let us know.