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janisleaAsked on December 18, 2018 at 6:17 PM
I was on the Silver plan but am taking advantage of the 50% discount. How do I find out when my Silver plan ends and my Gold plan starts?
Do I have any months left on my current plan?
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Jed_CReplied on December 18, 2018 at 9:01 PM
The payment from Silver to Gold was pro rated. You are now currently using the Gold plan with a 50% discount.
The computation was $990 - $211.47 - $396 = $382.53:
JotForm Gold Yearly $990 USD
Unused time on Silver after 18th December - $211.47 USD
End of Year Sale - $396 USD
Amount Due: $382.53 USD
The $990 was the original price of Gold per year. Since you have upgraded to silver and haven't consumed all months, the pro rated amount that was deducted was $211.47 then less the $396 which is the end of year sale amount which gives you a total of $382.53.
I hope that clarifies it. Let us know if you have any questions or if you need further assistance.