I left my former company and I was charged for yeary subscription, I want refund.

I left my former company and have just been charged for a Jotform membership. How can I get this charge reversed? Thanks - 

I have already canceled your subscription for your account Dje567, I also issued a refund for the last payment, it should be reflected on your account within 5-10 business days.

Let us know if you need any further assistance.