How can I get the Payment amount to show from a Form Calculation?

  • troop355_charlotte
    Asked on January 08, 2019 08:38 AM

    Thanks for the information about how to reflect separate products purchased in an Exported Report.  I did set up separate products now using the "pass the calculation to a payment".  I am able to get the Form Calculation Widget to work just fine.  However, when I then added in Chase WePay as our Payment Gateway and went through the set up to transfer the Form Calculation total as shown [User-defined / Selected the Form Calculation as the Amount, etc] -- No amount shows up in the Total for Payment.  I have saved a few times, gone out of the form and come back to it, etc.  But, when I test the Form via the Preview Mode, no amount appears.

    What am I missing for this setup?  We are trying to get the form live today at the latest and I want to ensure it is working properly without me having to do another personal payment test run like I did 2 days with a form set up.

    FYI -- I have authenticated WePay with this form.  It does have something called Live Environment and I am not sure if there is anything there posing a problem.

    Any help is greatly appreciated.


  • Welvin Support Team Lead
    Replied on January 08, 2019 09:41 AM

    You seem to have figured this out already. I've tested your form, and it is showing the total in Wepay:

    How can I get the Payment amount to show from a Form Calculation? Image 1 Screenshot 20

    Please let us know if you need further assistance.