Is it possible to collect credit card information?

  • Luke Fontaine
    Answered on January 14, 2019 03:49 PM

    We are using a CRM called Pest Pac to store all our client information. This is a closed system so we can not automate information in and out. Everything has to be done manually. 

    We want to be able to allow our customers to update their credit card on file after hours. So we will need access to their full CC number, exp, and ccv to be able to manually update this in Pest Pac. We want to have a form so they can go to it and enter this information and we can update it manually during our office hours. 

    Is this in compliance with your use terms? If not, is there a workaround for this? 

    Let me know your thoughts. 

    Many thanks, 


  • David JotForm Support Manager
    Answered on January 14, 2019 06:19 PM

    That would not be possible with JotForm, it is against our terms of use to collect credit card information:, unfortunately, there is no workaround, your account will be suspended if there is a form where credit card information is being gathered.