SalesForce: Why does SalesForce now requires to map all the required fields on the list?

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    ngalant
    Asked on January 15, 2019 at 01:55 PM

    Why is it that all of a sudden, the sales force integration now says it requires all the checkbox fields I have in SF? This doesn't make sense as my form will not collect this information. 

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    Kevin_G
    Answered on January 15, 2019 at 03:15 PM

    I will forward this to our second level so our developers can post an update here. I have been testing this and I can see if a field is required on the list, it will be required while mapping the fields as well; however, this will be confirmed with our back end team. 


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    Kevin_G
    Answered on January 15, 2019 at 03:19 PM

    Also, in the meantime I would recommend you to check if the fields are required on your SalesForce list too, try setting one of the fields as not required and see if it still appears as required on the integration wizard. 

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    ngalant
    Answered on January 15, 2019 at 03:23 PM

    These fields are not on my form at all. They are simply sales force fields that happen to check boxes. They are not required in salesforce (in fact, its not even possible to make salesforce checkboxes required). Based on your answers, it seems you think these are fields are on my form. They are not. The integration wizard pulled them in. That's why I'm confused. 

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    Welvin
    Answered on January 15, 2019 at 04:39 PM

    Our apologies. I can replicate this with our test account. The ticket is already created here. We will let you know through this thread once the issue is resolved. 

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    cem
    Answered on January 15, 2019 at 05:39 PM

    Hey ngalant,

    Firstly sorry for the inconvenience we have caused. The problem should be fixed.

    Can you check on your end to verify integration form shows fields correctly?

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    ngalant
    Answered on January 16, 2019 at 07:58 AM

    yes, looks good! Thank you so much for looking into this!