How can I change my username?

  • jennarose12003
    Asked on January 17, 2019 at 4:39 PM

    Hi!  I wanted to change my username and it sent me here.  How should I proceed changing my username?  Thanks

  • David JotForm Support Manager
    Replied on January 17, 2019 at 5:50 PM

    We can change it for you. Please provide 3 possible usernames in order of preference, and we will change it to the first we find available.

    Please note that if you are using custom URLs, they will no longer work once we change the username, so you will have to create them again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form 

  • jennarose12003
    Replied on January 17, 2019 at 6:04 PM

    sounds good.  thanks so much.  below are possible usernames in order of preference.  thanks!

    healthoutcomes

    healthoutcomes1

    healthoutcomes2

  • David JotForm Support Manager
    Replied on January 17, 2019 at 9:20 PM

    Your account username has been changed from "jennarose12003" to "healthoutcomes". Open a new thread if you need anything else, we will be glad to assist you.