How to change payment processor?

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    msmilan
    Asked on January 20, 2019 at 03:12 AM
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    Victoria_K
    Answered on January 20, 2019 at 03:34 AM

    In order to change payment processor on a form, please delete payment field. Other payment integrations would become active, please choose needed one and add it to your form. Settings and products should be transferred to new payment field automatically. 

    Please also note that you should not delete fields on forms with submissions. This would also delete submitted data for removed field. If your form already has live submissions, please consider cloning the form in order to change payment processor and use instead of old one: How-to-Clone-an-Existing-Form-from-Your-Account

    Let us know if you need more help. 

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    msmilan
    Answered on January 20, 2019 at 12:43 PM
    Here's the deal....
    I have a second business, i created a second Jotform account for it. when
    I tried to integrate payment it already had paypal as default. I am
    unsure if its because I have a different account or not.
    ...
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    msmilan
    Answered on January 20, 2019 at 12:43 PM
    I only have an edit field, no option to delete the paypal, can you advise?
    ...
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    Donald_H
    Answered on January 20, 2019 at 01:49 PM

    Is it possible to provide the URL link of this form so we can take a look? 

    Generally, the option to delete a Widget appears when you select the Widget and in the bottom right corner of the select box, you should see a red trash icon. Click that icon to delete the field.

    1548010148Selection_215.png

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    msmilan
    Answered on January 20, 2019 at 05:43 PM
    Thanks for the support but after a reboot there were browser updates that
    took place and the options are all visible now.
    ...