I cannot access my account

I have put in my user name (kairealty) and different emails, trying to reset my password and nothing is working. This is the second time that I have not been able to access my account nor reset the password. Please help. Diana

Your email on account is *n*o@nosnail.com. 

I have left out some characters for security reasons. Go ahead and input this email and you should receive a password reset link. Check your spam folder as well to confirm that the Email did not end up in the spam folder.

Sorry, diana@nosnail.com is not working. I do not have an "o" in my email
address. If I do, it is a typo. Please send complete email address on
record so I can update the account.
...

The account "kairealty" is associated with the email address info@nosnail.com

If you can't log in to the email address info@nosnail.com, inform the owner to reach us at support@jotform.com. Thread ID should be added in the subject of the email.

If you have any more questions, please let us know.