Is there a limit to how many devices can be used to log in?

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    PSC2019
    Asked on January 30, 2019 at 06:17 AM

    Hi there,

    We are thinking of upgrading to the silver or gold package but i just wondered if there was limit of how many users can be logged on at one time or if there was a limit to how many devices can use the log in?


    thanks! 

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    Richie_P
    Answered on January 30, 2019 at 08:43 AM

    To clarify, do you want to know how many different web browsers you can access for a single account?

    As far as I know, we do not have a limit for devices used to access an account. You can open different web browsers with the same account.

    Or are you referring to sub-users? Do note that we discontinued the sub-user feature.

    For more information, you can check this article.

    https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User