My PDF Version won't load for two of my forms

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    ddickie0998
    Asked on January 31, 2019 at 12:47 PM

    1548956954Capture.PNG

     


    These two forms won't load when I open them in PDF Editor. This picture is all I see when I open both of them in PDF Editor. The form itself works fine, but I can't make edits to the PDFs.

     https://www.jotform.com/pdf-editor/72896645446169

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    Kevin_G
    Answered on January 31, 2019 at 02:31 PM

    I have checked your form and I can see what you're reporting, try deleting the current PDF document and adding a new one, note that this does not affect the submissions. 

    To delete the document, go to the PDF editor, click on the option's button and the delete option: 

    1548962976screenshot_01.png

    I hope this helps.