Submission emails are not being sent from form.

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    Anagha
    Asked on February 05, 2019 at 01:46 AM

    Hello,

    This is Anagha from Blue Frog Embroideries and screen printing.. We are having problem receiving Jot form requests. So my team creates a request on jot form and add name to send to but Jot form request goes back to requester and not to the recipient. Also requester does not get any this back either. So they have no idea where did it go.

    I don't use Jot form myself to send anything but my team does. Can you please guide me for the problem that we are facing?

    Thank you

    Anagha



    This is a re-post of a comment on How to View All Your Form Email History

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    ashwin_d
    Answered on February 05, 2019 at 02:40 AM

    I am sorry for the trouble caused to you. Please let us know the form with which you are having this issue with and we will take a look.

    Alternatively you can also let us know your webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.