I can't get the conditioned logic to work on a multiline question

  • facewell
    Asked on February 7, 2019 at 7:16 PM

    I have used a multiline question box to ask a yes/no question and then give more details if the answer is yes. I've applied conditioned logic so if the answer is no, to skip to the next question.

    However if my users choose no, the conditioned logic wont kick in, users cannot move on until they type an answer in the text box eg nil. How do I overcome this please? It is question 7 on my survey form (details below).

     

    Jotform Thread 1726381 Screenshot
  • Nik_C
    Replied on February 8, 2019 at 2:14 AM

    I checked your form and I saw that you removed the drop-down field:

    1549610037Screen Shot 2019 02 08 at 8 Screenshot 10

    But, also, you set the text-box field as not required:

    1549610070Screen Shot 2019 02 08 at 8 Screenshot 21

    So that condition should work now.

    Let us know if you have any further questions.

    Thank you!

  • facewell
    Replied on February 26, 2019 at 12:09 AM

    thank you!