Can't edit Thank you page in cards layout?

  • Glenn_Thibeault
    Asked on February 11, 2019 at 8:14 AM

    Dear Support

    I don't see any way to edit the the thank you message. I thought it should be on the settings page. 

    Jotform Thread 1728618 Screenshot
  • Ashwin JotForm Support
    Replied on February 11, 2019 at 10:25 AM

    I am sorry for the trouble caused to you. I did check your form and you seems to be using  cards form layout. Please check the screenshot below on how to edit thank you message in cards form layout:

    1549898676CLThankYou Screenshot 10

    Hope this helps.

    Do get back to us if you have any questions.

  • Glenn_Thibeault
    Replied on February 11, 2019 at 2:43 PM
    Not sure I understand. Is there not a thank you page that you can edit in the cards form layout. You screen shot just shows the welcome page. My thank you page doesn’t seem to have way to edit it?
    ...
  • Nik_C
    Replied on February 11, 2019 at 3:54 PM

    In the screencast provided by my colleague, you could see the "Edit thank you page" option at the bottom of your form (while in Form builder):

    1549918423Screen Shot 2019 02 11 at 9 Screenshot 10

    So if you scroll your form in Form builder all the way down, you will be able to edit it.

    Let us know if you need any further help.

    Thank you!

  • Glenn_Thibeault
    Replied on February 11, 2019 at 4:43 PM
    Weird. I couldn’t scroll anymore. Had to drag the windows down. Not sure what is up with that. I am using Chrome.
    ...
  • David JotForm Support
    Replied on February 11, 2019 at 7:02 PM

    Very odd.  I checked your form in Chrome and was not able to reproduce the issue.  Scrolling to the bottom of the form did produce the thank you page options button.  It might be specific to your browser.