Hide empty fields from the attached pdf document of the form.

  • eran57
    Asked on February 17, 2019 at 4:48 AM

    hi

    i build on line form and want that when they don't fill field it's will not show on the pdf when they press the send button.

    can i do it?

    thanks

    eran

  • AndrewHag
    Replied on February 17, 2019 at 8:31 AM

    I see that you're sending PDF document of the form along with Autoresponder email. Do you want to hide the empty fields from that document?

    I made a test submission to the form, and in the attached pdf document I didn't see empty any fields. If that is not your requirement, could you please explain more about the issue?

  • eran57
    Replied on February 17, 2019 at 8:53 AM

    hi

    they filled online form and i want if they don't filled like field signature, then the form will send the pdf without the signature and other field i don't need.

  • AndrewHag
    Replied on February 17, 2019 at 10:37 AM

    I've made several test submissions to your form, and I was not able to replicate the issue. I didn't find any empty fields in the pdf document.

    1550417606chrome 9fZC7Uo3Qw Screenshot 10

    1550417628chrome 0RV9m5hE1h Screenshot 21

    Even if the user doesn't fill the signature field, you want to see it in the pdf document? If that's the case, you can make the signature field as required, then the user can't submit the form without filling the signature.

  • eran57
    Replied on February 17, 2019 at 12:58 PM

    hi

    i will explain i put two example(form online with the field if they filled or not, and one after the pdf that need to arrive to the mail).

    i want it they didn't field one field like the signature on the online form,then on the pdf that arrive on the mail all the field that on the pdf example will not be there 

    thanks

    1550426246on line form Screenshot 101550426287pdf to mail  form Screenshot 21

  • AndrewHag
    Replied on February 17, 2019 at 2:35 PM

    To hide the empty fields from the PDF document, open the PDF document and tick the hide empty form fields option in the Layout Settings.

    1550432079chrome 202UMUAZGM Screenshot 10

    1550432100chrome sGYT89PxFn Screenshot 21

  • eran57
    Replied on February 18, 2019 at 3:27 AM

    hi

    thank for your answer,

    can i hide text field on the pdf? if they don't fill the signature its not appear, but the text also i want to hide on the pdf,can i do it?
    1550478357hidden field Screenshot 10
  • Kiran Support Team Lead
    Replied on February 18, 2019 at 5:05 AM

    Your other question is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/1735882-

    Thank you!