How to disable a form but still receive submissions?

  • Polapap
    Asked on February 20, 2019 at 7:02 AM

    Hi,


    I was wondering if it's possible to disable a form but still receive submissions. For example, I would like to create a form, close it when it reaches 25 submissions, but still receive submissions so that I can keep their data for a waiting list. Is this possible?


    Thank you. 

  • Richie JotForm Support
    Replied on February 20, 2019 at 9:56 AM

    When you disable your form, your form users cannot use your form anymore.

    You may add a submission counter widget in your form to know how many users has submitted your form.

    Then you can add a text to your form to let your users know that they are added to the waiting list.

    Here is a sample Form:https://form.jotform.com/90503556060955

    Hope this information helps.

    If you have further questions, let us know.

  • Polapap
    Replied on February 21, 2019 at 5:43 AM
    Thank you for your response. It’s really helpful. But this is added manually, right? I mean the widget does not appear automatically when the number reaches the limit.
    ...
  • Richie JotForm Support
    Replied on February 21, 2019 at 8:36 AM

    You are correct. You need to add the submission counter widget and setup your form to show the message using conditions.

    https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    How to disable a form but still receive submissions? Image 1 Screenshot 20

    You can clone my form into your account.

    Here is a guide:https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If you have further questions, let us know.