Hide feature is not working on my form fields

  • NeuroSupporter
    Asked on March 11, 2019 at 12:16 PM

    Hi Jotform Family,

     

    The hide feature isn't working on my form. The total is supposed to be a hidden field but it's very visible on the form when I click the PayPal option.

     

    Please help. I may have canceled something out on my conditions. 

    Page URL: https://form.jotform.com/90425652709157
  • Richie JotForm Support
    Replied on March 11, 2019 at 2:15 PM

    I have checked your form and it seems that the total field is already hidden.

    Kindly remove the total field in any SHOW or HIDE condition you have added.

    SHOW condition:

    Hide feature is not working on my form fields Image 1 Screenshot 30

    HIDE condition:

    Hide feature is not working on my form fields Image 2 Screenshot 41

    Please give it a try and let us know if the issue still remains.