Password for HIPPA PDF attachments

  • Profile Image
    SHARI CRISO 
    Asked on March 11, 2019 at 05:34 PM
  • Profile Image
    SHARI CRISO
    Answered on March 11, 2019 at 05:35 PM

    I cannot seem to get my password to change for PDF attachments.  It keeps defaulting back to a 5 digit number that I am not aware of?

  • Profile Image
    Kevin_G
    Answered on March 11, 2019 at 07:35 PM

    May you please try clearing your browser's cache and try changing the password again? 

    If the problem persists, please kindly let us know the form you're working on so we can have a look on this.