Password for HIPPA PDF attachments

  • SHARI CRISO
    Asked on March 11, 2019 at 5:34 PM
  • SHARI CRISO
    Replied on March 11, 2019 at 5:35 PM

    I cannot seem to get my password to change for PDF attachments.  It keeps defaulting back to a 5 digit number that I am not aware of?

  • Kevin Support Team Lead
    Replied on March 11, 2019 at 7:35 PM

    May you please try clearing your browser's cache and try changing the password again? 

    If the problem persists, please kindly let us know the form you're working on so we can have a look on this.