Thanks mail pdf download link not work

  • Prabhat kumar Chand
    Asked on March 12, 2019 at 1:18 AM
    Jotform Thread 1758025 Screenshot
  • Kiran Support Team Lead
    Replied on March 12, 2019 at 3:55 AM

    As we check the screenshot provided, it looks like that you are accessing the PDF report of a account which is HIPAA enabled. Please note that the data for the HIPAA accounts can only be accessed by only logging into the respective account or it should have shared with the other accounts by the HIPAA account owner. We request you to check with the form owner for the PDF file or if the form shared with you. 

    Please get back to us if you need any further assistance. We will be happy to help.