PDF translations lost!

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    AntonIvanov
    Asked on March 18, 2019 at 04:29 PM

    Hi there,


    It became obvious translating the underlying PDF forms is not an available feature yet. Very disappointing.

    So, I created a second PDF form and translated it manually in the second language.

    At reopening of the PDF editor, all language changes were erased.

    How can I recover the translations?


    Do you have any solution for the PDF forms to be in the language of form submission or not?

    The form in question is Insurance Needs Analysis

    Thank you!


    Best regards,

    Anton



  • Profile Image
    EltonCris
    Answered on March 18, 2019 at 06:28 PM

    Unfortunately, there's no way to recover them at the moment.

    I think what happened was, you've made an update in your web form and this was carried to your PDF document when you select YES, PROCEED on the popup window when you open the PDF Editor. This reverts all the text and labels to its default language.

    I understand this is going to be labor intensive but please translate them again and make sure to click CANCEL when it asks you to update the PDF.

  • Profile Image
    AntonIvanov
    Answered on March 18, 2019 at 06:54 PM

    Thank you Elton!

    I don't know what am gong to do about it.

    I'll look into options.

    Cheers!

  • Profile Image
    AntonIvanov
    Answered on March 18, 2019 at 06:56 PM

    Do you have any solution for the PDF forms to be in the language of form submission or not?


  • Profile Image
    EltonCris
    Answered on March 18, 2019 at 08:19 PM

    You need to translate them manually in the PDF Editor for now and cancel the popup when it asked you to update whenever you open the PDF Editor.