My account has disappeared

  • Neil Watson
    Asked on March 20, 2019 at 9:21 AM

    Hi there,


    All my forms and submissions have disappeared. Can you help?


    my linked-account is neil.watson@sennheiser.com

    Here is a link to a submissions page I had:https://eu.jotform.com/submissions/90661664851362 

  • Nick_So
    Replied on March 20, 2019 at 10:46 AM

    I have checked your account and the email address that you have provided is linked to a guest account. However, the form that you have provided 90661664851362 , is linked to a different account with the username watsonneil. Email address registered with this account is wat******l@gmail.com.

    Can you please check the forms on this account and confirm if this is the one that you are looking for?

    Let me know if you have any further questions.