Why submissions are going to the wrong form?

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    e7banat
    Asked on March 20, 2019 at 05:29 PM

    We are using jotform to collect applications to our program.

    users are invited to our website which includes a link to Form #1 (Welcome to e7 Class of 2020 Application) https://form.jotform.me/90232743848461

     which includes a link to Form #2 (e7 Class of 2020 Application) https://form.jotform.me/90676785189477

     

    Somehow, however, the new submissions which are supposed to be under the Class of 2020 application are showing under our old Class of 2019-20 application https://form.jotform.me/80243264875460. Why is this happening and how can we correct it?

     

    thank you

     

  • Profile Image
    jherwin
    Answered on March 20, 2019 at 07:56 PM

    I checked the first form autoresponder source code and see that this form https://www.jotform.com//80243264875460 is included in the email.
    1553126032submissions.png

    The redirect link for this "انقر هنا لمتابعة طلب مشاركتك" word is for your old Class of 2019-20 form. Please check and change it to the correct form URL.