Upgrade for paid amount

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    LEPTA
    Asked on March 20, 2019 at 07:59 PM

    I wrote earlier asking for a refund, however, I need to be moved back to the bronze level ASAP. Can you please just put us back?

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    Kevin_G
    Answered on March 20, 2019 at 10:17 PM

    You are still under the bronze level, please check your account. 

    Also, make sure your subscription with id I-E9Y0H51RBDH3 is active on your PayPal account, this way you avoid the downgrade on the next billing date.