Ticket Purchases widget: When the form is submitted, the available quantity is not reduced.

  • Setubailas
    Asked on March 25, 2019 at 12:45 PM

    Hello my name is carlos

    Can you solve thois problem please?

  • Ashwin JotForm Support
    Replied on March 25, 2019 at 2:17 PM

    I am sorry for the trouble caused to you. Do you mean to say that your "Ticket Purchases" widget does not reduce the available quantity if an item is selected and form is submitted?

    I did test your form and and I am not able to replicate the issue you are having. I refreshed your "Ticket Purchases" widget and when I submitted your form, the available quantity was reduced successfully. Please check the screenshot below:

    1553537696ticket Screenshot 10

    I would suggest you to please test your form again and see if it works as expected. 

    Hope this helps. Do get back to us if you meant to ask something else.

  • Setubailas
    Replied on March 26, 2019 at 9:43 AM
    Thank you
    Is now working correctly
    Best regards
    Carlos Fortes
    A segunda, 25 de mar de 2019, 18:17, JotForm escreveu:
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