error in using payment form

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    BristolPrepacademy
    Asked on March 25, 2019 at 03:00 PM

    customers are saying that they cannot pay and pay pal says this button isn't working 

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    Richie_P
    Answered on March 25, 2019 at 04:44 PM

    We are sorry for the inconvenience this may have caused.

    May we know the error message your users receive when they submit the form?

    I can't seem to find the payment form in the web page you have shared. Can you please share to us the web page you have embedded your payment form?

    Looking forward for your response.