Single Upload Fields Issues

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    Datatel 
    Asked on March 25, 2019 at 09:45 PM

    Hi,

    We are having issues submitting our forms when uploading files on our forms.

    This usually happens on forms where we are using single upload fields. We have tested this multiple times on our end and there are multiple cases where the form is stuck to 'Please Wait' status and does not submit at all.

    Can you please investigate and fix this issue.

    Thank you.

  • Profile Image
    roneet
    Answered on March 25, 2019 at 11:53 PM

    Could you please provide the website URL where your Form is embedded, we will have a look at it and test it to find the root cause of the issue.

    Thanks.

  • Profile Image
    BJoanna
    Answered on March 26, 2019 at 02:51 AM

    We do not access to view the page you provided. If the same issue can be replicated on a standalone form, you can provide us the form URL.