Lost access to email. How to can we access our Jotform?

  • Scottie Wadlington
    Asked on March 29, 2019 at 6:55 PM

    Hello, my name is Scottie Wadlington. I am the Internet Sale Director at Van Hyundai in Carrollton. One of my former employees created a jot form for a scholarship program that we are hosting here at the dealership. Is the any way to retrieve that information if I can provide you with a company email address? She no longer has access to the email and it has since been deactivated. I have attached a copy of the file and the link to our facebook page

    Jotform Thread 1776778 Screenshot
  • Jed_C
    Replied on March 29, 2019 at 8:47 PM

    Only the account owner can access the form. If you have access to klong@vtaig.com email, you can reset the password by following this guide https://www.jotform.com/help/489-How-to-reset-the-password.

    If you don't have access to the email, there's no other way to view the submission data. You can clone the form, but the data won't be cloned. 

    Let us know if you have any questions or if you need further assistance.