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ProGRANTAsked on April 1, 2019 at 6:24 AM
Dear Jotform Team,
One week ago we had many more forms available to us, and we are suddenly 163 Forms over capacity....what's going on? Please help us fix this.
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Nur Karabağ JotForm DeveloperReplied on April 1, 2019 at 10:30 AM
Hello,
As I checked, you have 287 forms. I have tried to open some of your forms, I could open as you can see below:
Additionally, your subscription is Premium. For this reason, your form limits should be 125. However, you can use the forms that were created before. I also checked your other forum threads and I saw that you wanted to move some forms to another account: https://www.jotform.com/answers/1775080-Move-Forms. For this reason, you might couldn't find your forms.
Can you send us the unavailable form IDs or URLs?
We will be waiting for your response. Thank you.