conta suspensa

  • Profile Image
    Fabio Lopes 
    Asked on April 01, 2019 at 08:23 AM

    vocês bloquearam minha conta por suspeita de pishing

    isto não existe

    e estou com minhas vendas paradas

    tendo um grande prejuízo

    já entrei em contato pelo formulário rio mas ninguém responde

    como solucionar este problema imediatamente.


    Meu Login: telejetasssit


  • Profile Image
    BitiaP
    Answered on April 01, 2019 at 10:51 AM

    The form http://www.jotformz.com/form/90419227404655 was found on your account as suspicious of phishing activity because you're collecting user credentials.

    15541300132019-04-01_0845.png


    Gathering this type of data violates our Terms of Use.

     

    PAID accounts are also subject to administrative suspension when infringing our Terms of Use on their forms, we have sent several notifications to your email, please make sure that our notifications from reviewers@jotform.com are not sent to spam.


    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "senha" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    We will only lift the suspension on your account if you agree with our terms and allow us to delete the offending field mentioned above.

     

  • Profile Image
    Fabio Lopes 
    Answered on April 01, 2019 at 11:06 AM

    Ok. Concordo com a mudança. vou trocar o nome do campo.

  • Profile Image
    BitiaP
    Answered on April 01, 2019 at 11:42 AM

    The infringing field has been deleted and your account has been reactivated.

    You may continue developing your forms according to our Terms of Use.

    Thank you.

  • Profile Image
    BitiaP
    Answered on April 01, 2019 at 12:08 PM

    The form is in compliance now, if you need further assistance, feel free to contact us.

    Thank you.