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Fabio LopesAsked on April 1, 2019 at 8:23 AM
vocês bloquearam minha conta por suspeita de pishing
isto não existe
e estou com minhas vendas paradas
tendo um grande prejuízo
já entrei em contato pelo formulário rio mas ninguém responde
como solucionar este problema imediatamente.
Meu Login: telejetasssit
Page URL: https://www.telejet-assist.com.br -
Bitia JotForm SupportReplied on April 1, 2019 at 10:51 AM
The form http://www.jotformz.com/form/90419227404655 was found on your account as suspicious of phishing activity because you're collecting user credentials.
Gathering this type of data violates our Terms of Use.
PAID accounts are also subject to administrative suspension when infringing our Terms of Use on their forms, we have sent several notifications to your email, please make sure that our notifications from reviewers@jotform.com are not sent to spam.
Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "senha" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.
We will only lift the suspension on your account if you agree with our terms and allow us to delete the offending field mentioned above.
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Fabio LopesReplied on April 1, 2019 at 11:06 AM
Ok. Concordo com a mudança. vou trocar o nome do campo.
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Bitia JotForm SupportReplied on April 1, 2019 at 11:42 AM
The infringing field has been deleted and your account has been reactivated.
You may continue developing your forms according to our Terms of Use.
Thank you.
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Bitia JotForm SupportReplied on April 1, 2019 at 12:08 PM
The form is in compliance now, if you need further assistance, feel free to contact us.
Thank you.