Scroll to Top widget doesn't work on mobile devices

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    cd_support
    Asked on April 01, 2019 at 11:34 AM

    Hi.


    Scroll to Top widget is not working for the iPad. Please help.


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    Richie_P
    Answered on April 01, 2019 at 01:04 PM

    I have checked your form and it seems that the Scroll to top widget doesn't work when using mobile devices.

    The widget only works when you view the form in full page.

    Hope this information helps.

    If you need further assistance, let us know.

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    cd_support
    Answered on April 01, 2019 at 02:45 PM

    How I do I view it then into a full page?

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    Richie_P
    Answered on April 01, 2019 at 03:08 PM

    You may view our form in a full page when using your desktop or laptop.

    You may try the preview form feature in your form builder to show how your forms would be viewed on different devices.

    Hope this information helps.


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    cd_support
    Answered on April 01, 2019 at 03:12 PM

    Thanks. I guess the scroll to top button was there all along. It was hidden due to the width setting I had on my form.