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cd_supportAsked on April 1, 2019 at 11:34 AM
Hi.
Scroll to Top widget is not working for the iPad. Please help.
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Richie JotForm SupportReplied on April 1, 2019 at 1:04 PM
I have checked your form and it seems that the Scroll to top widget doesn't work when using mobile devices.
The widget only works when you view the form in full page.
Hope this information helps.
If you need further assistance, let us know.
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cd_supportReplied on April 1, 2019 at 2:45 PM
How I do I view it then into a full page?
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Richie JotForm SupportReplied on April 1, 2019 at 3:08 PM
You may view our form in a full page when using your desktop or laptop.
You may try the preview form feature in your form builder to show how your forms would be viewed on different devices.
Hope this information helps.
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cd_supportReplied on April 1, 2019 at 3:12 PM
Thanks. I guess the scroll to top button was there all along. It was hidden due to the width setting I had on my form.