Problem using section in the form.

  • 365D
    Asked on April 1, 2019 at 3:20 PM

    I have three sections for repair

    1.heating and cooling

    2.water/sewer

    3.Other

    But people has to fill every sections even their problem is "Other"

    Why?


    Thanks


  • Nik_C
    Replied on April 1, 2019 at 4:42 PM

    Are you referring to this part of the form:

    1554150698Screen Shot 2019 04 01 at 10 Screenshot 10

    If that's the case, I'm afraid you will have to include an additional field that will allow your users to select which one they want, for example:

    1554151185Screen Shot 2019 04 01 at 10 Screenshot 21

    And create conditional logic:

    1554151205Screen Shot 2019 04 01 at 10 Screenshot 32

    For each option.

    That's if you want to show the only option that is selected, but honestly, I don't see the need since the fields are not required.

    If you have any further questions, please let us know.

    Thank you!