Input text is not visible.

  • Profile Image
    jessicaryan85
    Asked on April 03, 2019 at 08:14 AM

    Hi, I've sent out a few forms and everyone has had trouble with filling them out. They say they can't see the answer text boxes. One person was able to fill it out but couldn't see what he was typing. It came to me and looked just fine. I've also sent it to myself a few times and it all looks and works fine. I'm a little stuck and don't want t use another form builder because I really like JotForm best! Thanks!

  • Profile Image
    Nick_So
    Answered on April 03, 2019 at 10:30 AM

    I have checked your form and I can see that the input text color was set to white. That is the reason when users typed in the answers, they were not able to see any text. You can change this by going to Advanced Designer. Please find the screenshots below:

    1554301696Screenshot_2.jpg

    1554301717Screenshot_1.jpg

    I have cloned your form and made the changes which resolved the issue. Here is the link to the cloned form: https://form.jotform.com/90924213686966

    Let me know if you have any further questions.


  • Profile Image
    jessicaryan85
    Answered on April 03, 2019 at 09:07 PM

    Thank you so much!