Sending auto reply on edit is not working.

Hi,

I am looking to send an auto-notification once my customer's order is complete and ready to be picked up.

I followed the "Edit Responder" instructions from this post (https://www.jotform.com/answers/1049070-Any-Way-To-Send-An-Auto-Reply-After-Submission-Request) but it still does not work.

Here is how I set it up:

1. I created a hidden checkbox field on my form



2. I created a new notification, setup the email subject and content, set the Recipient to my own email, and made changes to the advanced tab.




3. I created a conditional logic rule to email the customer (person who fills out the form) if the hidden field is selected. I also set the autoresponder to send and the notification to go to {email}, which is a field on my form. 



4. I tested out the form. I receive a notification that there has been a submission. The initial autoresponder email works (i.e. the customer gets an email saying the form has been received)

5. When I go and edit the form submission, select "Yes" for the hidden field and save it, it is supposed to send a notification to the customer (as per the conditional logic) but it doesn't. 



Can you please help me out with this? Please!!!

Go to your notification settings > Advanced tab and enable the "Send on edit" option.

I hope that helps. Let us know if you have any questions or if you need further assistance.